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Physicians with hospital email

2007-04-09 17:25:00

I request info on how other hospitals deal with giving physicians a hospital email account. Is it offered to all or none? If that info is in a policy, I would love to see examples as well.

Thank you very much for your time,

[XXXX]
Director, Information Systems
[XXXX] Medical Center

Re: Physicians with hospital email

2007-04-10 17:00:00

We offer hospital email to all physicians on staff. Many prefer to use outside email services [gmail, yahoo, etc], however, and we allow them to get to those systems from the hospital network.

Many docs who use the enterprise system complain about what they consider to be a bombardment of mail via the group mail we send out to the employee population.

--------------------------
[XXXX], SVP/CIO
XXXX HealthCare

Re: Physicians with hospital email

2007-04-10 17:01:00

There is a thread on this topic from 4/21/06 in this Discussion list. Look for original message from Mike Johnson (I believe) to see message and replies. You can do a search for "physician e-mail" and scroll down the results to find it.

[XXXX]
CIO
[XXXX]Hospital

Re: Physicians with hospital email

2007-04-11 17:13:00

Much like [XXXX], we offer email to all physicians, but they have the choice of electing to choose their personal email address or the hospital email address. However, we do take them out of the distribution list that is set up to send messages to all hospital employees. In this way, they do not get the many messages that the staff normally experiences.

[XXXX], Ph.D.
Vice President & CIO
XXXX Health & Hospitals

RE: Physicians with hospital email

2007-04-11 17:13:00

Physician email-- this has come up for us recently. We have a group of Intensivists (contract, not employed) and they inquired about using hospital Outlook. We have Meditech and we have them using Meditech MOX email instead because that is only useful in the facility -- therefore no issue with Stark. I think we would have to do more investigation to determine whether we could give them Outlook without offering it to all physicians.

Help desk SW -- We use Track-it and it has worked well for us. We interface tickets from Outlook to Track-it. Here's a link to the website: http://www.numarasoftware.com/Track-It.asp

[XXXX]
Director of Information Technology & Services
[XXXX] Medical Center

Re: Physicians with hospital email

2007-04-12 17:26:00

We are a healthplan not a hospital. We use Tumbleweed for secure email and offer it free to our providers for use in handling healthplan-related secure communication -- for a specialist to communicate the results of a consult to the member's PCP. We are very pleased with the product. It allows attachments as well, which are also secure.

Best,

[XXXX]
CIO
[XXXX] HealthPlan of [XXXX]

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