Sutter Health Receives CHIME's Innovator of the Year Award
Honored for Using Mobile Tablets to Improve Medical Care in Patient Homes
SCOTTSDALE, AZ, October 11, 2013 – By equipping more than 1,000 home care clinicians with secure mobile tablets, not-for-profit Sutter Health improved access to up-to-date clinical information and enhanced efficiency—resulting in more timely and personalized patient care. Sutter’s innovative program earned the organization CHIME’s 2013 Innovator of the Year Award.
Sutter Care at Home’s caregivers use mobile tablets as their sole computing device when caring for more than 35,000 home health and hospice patients across Northern California. Philip Chuang, IS director for Sutter Care at Home, guided the complex deployment of the tablets and training for staff. He accepted the award for Sutter Health and, in addition, received the Bill W. Childs/SAIC Innovator Scholarship.
“Our clinicians spend most of their time caring for patients in their homes,” Chuang said. “Tablets travel with our caregivers and enable our staff to improve coordination of care and work more closely with patients to better understand their personal health care needs.”
Before transitioning to tablets, a team of Sutter Health technology, clinical, ergonomic and operations experts spent months exploring how to best design the technology for medical use.
“Securely completing health records and other clinical documentation is complex. Using tablets to deliver patient care in the field remains a new concept,” Chuang said. “We needed to develop our own roadmap to success with this new technology. Through collaboration we identified and overcame the challenges and learned what worked for our staff.”
Prior to using tablets, caregivers prepared for patient visits by collecting faxed referrals, patient histories and other documentation at a central office. Mobile tablets allow clinicians to instantly and securely access scanned copies of referral documents. In addition, caregivers can use the built-in camera to take pictures of injuries and securely upload the images to Sutter Health’s electronic health record system for more swift evaluation by specialists.
“Our clinicians drive more than six million miles every year across Northern California making more than 530,000 patient visits,” added Marcia Reissig, CEO of Sutter Care at Home. “Tablets help us improve care quality and work more efficiently.”
CHIME’s Innovator of the Year Award recognizes CIOs in health care who use technology in creative and exciting new ways to support their organization’s strategic business objectives.
This is the second year that Bill W. Childs, a CHIME lifetime achievement award winner, and Leidos Health (formerly SAIC) have sponsored a $5,000 scholarship to the recipient of the Innovator of the Year Award.
For more information about the CHIME Innovator of the Year Award, visit http://www.cio-chime.org/scholarshipandrecognition/innovatoraward.asp.
The College of Healthcare Information Management Executives (CHIME) is an executive organization dedicated to serving chief information officers and other senior healthcare IT leaders. With more than 1,400 CIO members and over 100 healthcare IT vendors and professional services firms, CHIME provides a highly interactive, trusted environment enabling senior professional and industry leaders to collaborate; exchange best practices; address professional development needs; and advocate the effective use of information management to improve the health and healthcare in the communities they serve. For more information, please visit www.cio-chime.org
Leidos is a science and technology solutions leader working to address some of the world’s toughest challenges in national security, health, and engineering. The Company’s 23,000 employees support vital missions for our government and the commercial sector, develop innovative solutions to drive better outcomes, and defend our Nation’s digital and physical infrastructure from ‘new world’ threats. Leidos is headquartered in Reston, Va. and had approximately $6 billion in revenues for fiscal year 2013, on a pro forma basis, following the spin-off of the company’s technical, engineering and enterprise IT business on Sept. 27, 2013. For more information, visit www.Leidos.com.
About Sutter Care at Home
Sutter Care at Home (SCAH)—formerly Sutter VNA & Hospice—is one of the largest, not-for-profit home health care agencies in Northern California. Since its beginning in 1906, SCAH has enhanced the health and well-being of the community through a commitment to compassion and excellence to home-based services and products. SCAH, an affiliate of Sutter Health, offers personalized care to patients through home health care, hospice, home medical equipment and respiratory care, home infusion therapy, private and geriatric care, Lifeline medical alert services, and community flu and wellness programs. With dedicated teams of health care providers caring for more than 90,000 patients each year, SCAH offers local service through branch offices in 12 counties. As an affiliate of Sutter Health, SCAH is leading the transformation of home care to achieve the highest levels of quality, access and affordability. To learn more, visit www.SutterCareAtHome.org.
Director of Communications, CHIME
Public Relations Manager, Sutter Health
916- 286-6695 (24-hour media line)
Updated: 10/11/2013 10:36:26 AM