Sao joins Bluetree’s Executive Partner team

MADISON, Wis. – December 2, 2019 – Bluetree Network, a fast-growing Epic consulting and strategy solutions company for healthcare providers, is excited to announce Florid Sao—a former Call Center Operations Manager at City of Hope—as the latest addition to its Executive Partner team.

“It’s becoming more important than ever for organizations to provide a seamless patient experience, and that starts with centralizing and standardizing their patient access center,” says Tye Cook, Vice President of Executive Partners. “By bringing on someone like Florid who has helped build access centers from the ground up, it will provide invaluable insight for many of the organizations we work with who want to revolutionize patient care.”

Related: Click here to see our approach to building Patient Access Centers

Sao started his journey in healthcare in Keck Medicine of USC’s Access Center as a Data Coordinator before becoming a supervisor for a centralized scheduling team. During his time at Keck Medicine, he helped to plan a centralization roadmap and standardized system accounts. Most recently, Sao was the Interim Director for Quality and Business Optimization for Patient Access at City of Hope Medical Center and was instrumental in reviewing and streamlining processes to ensure excellent patient experience.

“Ultimately, I don’t think there is one way to centralize a patient access center,” says Sao. “There are so many varying resources that an organization has available to them and it’s important to be agile in order to cater to the specific needs of a client.”

About Bluetree Network: Bluetree was founded in 2012 and has a client base of more than 145 health systems nationwide, including all 10 organizations listed in the 2019-20 US News and World Report Best Hospitals Honor Roll rankings. Since June 2019, Bluetree operates as an independent subsidiary of Providence. Bluetree was named the top-ranked Epic Systems Strategy, Support, & Implementations firm according to Black Book Market Research in August 2019. Based in Madison, Wisconsin, and with an office in Denver, Bluetree’s integrated team approach helps healthcare providers realize higher returns from their Epic platform investment. It received Inc. Magazine’s Best Places to Work award in 2019 and the United Way of Dane County Community Volunteer Business Award in May 2017.

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Media contact:
Ryan Hill
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608.210.4567